Digital transformation is imperative for all businesses, from the small to the enterprise. It’s how businesses can remain competitive and relevant as the world becomes increasingly digital.
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how businesses operate and deliver value to customers. It’s also a cultural change that requires organisations to continually challenge the status quo and to experiment.
Digital transformation is a series of projects that change every facet of an organisation, from back office operations to customer interactions, often with the end goal of making these different processes intrinsically linked.
Worldwide, digital transformation could be worth $18 trillion in additional business value, according to analyst house IDC.
It’s the technology that enables the processes to be fulfilled, but it’s the way they’re implemented that will have the biggest impact on company success.
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